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  • Do you offer package deals for massages?
    Yes, we do offer package deals for massages. Please contact us directly to purchase a package and for more detailed information regarding available packages.
  • Are your massage therapists registered or certified?
    Absolutely, all our massage therapists are registered and certified professionals, ensuring you receive top-quality care and expertise.
  • Do you provide receipts for insurance purposes?
    Yes, we do provide receipts for insurance purposes. Just let us know your requirements, and we’ll ensure you receive the necessary documentation.
  • What are the different payment methods accepted for your services?
    We accept credit/debit cards. Feel free to inquire about specific payment methods when booking your appointment.
  • How do I know if I need physiotherapy?
    If you are experiencing pain, discomfort, or difficulty in movement due to an injury, medical condition, or surgery, physiotherapy may be beneficial. Our skilled physiotherapists can assess your condition and provide personalized treatment plans to address your specific needs.
  • Can physiotherapy help with persistent pain?
    Yes, physiotherapy can be effective in managing and reducing chronic pain. Our approach includes a combination of exercises, and pain education to address the underlying causes of your persistent pain and improve overall function.
  • Is physiotherapy suitable for seniors?
    Absolutely. Physiotherapy is beneficial for seniors to address age-related issues, manage chronic conditions, and improve mobility. Our programs focus on maintaining independence and enhancing the overall quality of life for seniors.
  • How can pain education provided in physiotherapy help with persistent pain?
    Pain education is an integral component of physiotherapy for persistent pain management. Our physiotherapists take the time to explain the complexities of pain, its contributing factors, and how it manifests. Through understanding, people can develop effective coping strategies, reduce fear of movement, and actively participate in their rehabilitation. This knowledge empowers people to take control of their pain, fostering a positive mindset and contributing to long-term pain relief.
  • Can physiotherapy help with conditions not listed here?
    Yes, physiotherapy is a versatile field that can address various conditions beyond those mentioned. If you have specific concerns or conditions not covered, you can contact us and book a phone call with one of our physiotherapists to discuss your concern and see if we are the right fit for your needs.
  • Do I need pelvic floor rehabilitation even if am young?
    Absolutely. Pelvic floor issues can affect individuals of all ages, and seeking rehabilitation is not limited to a specific age group. Whether you’re young, active, or experiencing pelvic health concerns, pelvic floor rehabilitation can be beneficial in addressing and preventing issues such as pelvic pain, incontinence, and optimizing overall pelvic health.
  • How do I know if I need pelvic floor physiotherapy?
    If you’re experiencing pelvic pain, discomfort, incontinence issues, or have recently gone through pregnancy and childbirth, pelvic floor physiotherapy may be beneficial. It’s also valuable for athletes or individuals with an active lifestyle dealing with pelvic health challenges.
  • Is an internal examination needed, and do I have to undergo it during pelvic floor physiotherapy?
    The decision to include an internal examination in your pelvic floor physiotherapy assessment is based on your individual needs and comfort. It is not mandatory, and we respect your preferences. Our physiotherapist will thoroughly explain the purpose and potential benefits of the internal exam. We recognize that past experiences and individual comfort levels vary, and your preferences will be respected throughout the assessment. We are committed to creating a safe and supportive environment that prioritizes your well-being and autonomy.
  • How many sessions will I need for noticeable improvement?
    The number of sessions required varies based on the nature and severity of your pelvic health concerns. Our physiotherapist will discuss your progress and work with you to determine an appropriate treatment plan. On average, individuals are seen between 4 to 8 sessions to reach their goals.
  • What can I expect during the first pelvic floor physiotherapy assessment?
    The initial assessment involves discussing your medical history, lifestyle, and specific concerns. Our physiotherapist will be asking you questions regarding your bladder and bowels habits and sexual function to get a better understanding of your pelvic floor function. The physical exam may involve a strength and movement assessment and may involve an internal examination to assess your pelvic floor muscles.
  • Is a doctor's referral required for pelvic floor physiotherapy?
    In most cases, a doctor’s referral is not necessary. You can directly book an appointment with our pelvic floor physiotherapists. However, it’s advisable to check with your insurance provider, as some plans may require a referral for coverage.
  • Do I need a doctor referral?
    A doctor’s referral is not necessary. You can directly book an appointment with our physiotherapists. However, some insurance providers may require a referral for coverage, so it’s advisable to check with your insurance company.
  • How many sessions will I need for complete rehabilitation?
    The number of sessions required varies depending on the injury and individual response to treatment. Our physiotherapists will discuss your progress and work with you to determine an appropriate treatment plan, including the frequency and duration of sessions. It is important to note that some post-op rehabilitation programs require 6 to 12 months of commitment for full recovery and safe return to sport.
  • Is sports rehab only for professional athletes?
    No, sports rehab is beneficial for individuals of all activity levels and ages. Whether you’re a professional athlete, weekend warrior, or someone seeking an active lifestyle, our sports rehab services are designed to meet your specific needs and goals.
  • How can sports rehab physiotherapy help me?
    Our sports rehab physiotherapy services are designed to address sports-related injuries, enhance recovery post-surgery, and optimize physical performance. We will tailor a personalized plan depending on your goals to help you get back to the level of performance you need.
  • How soon can I book an appointment after my surgery?
    It all depends on the type of surgery so it is always advised to follow the surgeon’s instructions on post-op care. Some surgeries require more rest and recovery in the early stages whereas others can start physiotherapy as soon as day 1 post-op.
  • Is pre-operative rehabilitation for all types of surgeries?
    While it may not be mandatory for every surgery, prehabilitation is beneficial for a wide range of procedures, especially for orthopedic surgeries. Our physiotherapists can determine its relevance based on your specific case.
  • How soon before surgery should I start pre-operative rehabilitation?
    The timing may vary based on the type of surgery, but starting prehabilitation several weeks before the scheduled procedure is common. Our physiotherapists will create a timeline that aligns with your surgical plan.
  • When does post-operative rehabilitation typically begin?
    The timing of post-operative rehabilitation varies depending on the type of surgery and the recommendations of the surgical team. It often starts shortly after the procedure, adapting to the individual’s condition and the nature of the surgery.
  • Can post-operative rehabilitation help manage pain after surgery?
    Yes, post-operative rehabilitation includes strategies to manage pain through exercises, education and temporary lifestyle modifications. The goal is to minimize discomfort, improve mobility, and facilitate a smoother recovery process. Our physiotherapists can give you recommendations on assistive devices and strategies to safely move around and minimize discomfort.
  • Are there specific exercises to avoid after surgery?
    Certain exercises may be restricted initially based on the type of surgery and its demands. Your physiotherapist along with your surgeon will provide clear guidelines on exercises to avoid and gradually introduce activities that promote safe and effective recovery.
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